Privacy Policy 25 May 2018
We receive, collect and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. This is done via Google Analytics, they have their own privacy policy on their website. We also collect personally identifiable information (including name, email, communications); payment details via Paypal’s secure site (see Purchase information below) when you purchase artworks, comments, feedback, product reviews, recommendations.
How is this collected?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
When you sign up for our newsletter your name and email is collected.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
-
To provide and operate the Services; marketing campaigns or your address for shipping purposes.
-
To provide our Users with ongoing customer support.
-
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
-
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services;
-
To comply with any applicable laws and regulations.
​
How do we store, use, share and disclose your site visitors' personal information?
Your personal information is never shared or sold to any third- party by OliviaAlexanderArt.com or Olivia Alexander Fine Art.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Purchases and Payment Processors
​
If you make a purchase through Olivia Alexander Fine Art, you may be able to pay using a third-party payment service, such as PayPal, Apple Pay, or other third-party payment services. All information collected by these third-party payment services for purposes of processing your payments is not available to us, unless you have otherwise provided this information to us in connection with your use of the Services. Information collected from you by these third-party payment services is governed by the applicable third-party payment service’s privacy policy. You should review the applicable privacy policy prior to submitting any information to the applicable third-party payment service.
How do we communicate with our site visitors?
We may contact you to notify you regarding your product purchase, to troubleshoot problems with your purchase or shipping, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send newsletter updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How do we use cookies and other tracking tools?
We use Google Analytics to collect information about the country and area of website visitors, which pages they visit and for how long. This enables us to understand which products are most popular and enables us to create a better visitor experience
It's important to note that third-party services, such as Google Analytics placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Olivia Alexander Fine Art Privacy Policy.
How can you withdraw your consent?
If you don’t want us to process your data anymore, please contact us at OEAstudio@gmail.com or in the case of our newsletter, you can use the unsubscribe button contained in each email newsletter.
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If you have questions and you wish to contact us:
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at olivia@oliviaalexanderart.com or send us mail to: Olivia Alexander Fine Art, 7 Network Drive, Boronia Heights , Queensland, Australia 4124.
​
​